Shipping & Delivery Policy
Last Updated: March 2024
1. Instant Digital Provisioning
Engreato is a cloud-based Software-as-a-Service (SaaS) platform. We provide purely digital services, including AI-powered content generation, social media scheduling, and advanced analytics. As such, there are no physical products shipped or delivered.
Upon successful subscription activation or trial signup, you are granted immediate access to your purchased tools and premium features directly through your personalized Engreato dashboard.
2. Maintenance & Access Control
We guarantee a 99.9% uptime for our digital services. Scheduled maintenance that might impact access will be notified to all users at least 24 hours in advance. If you experience any issues accessing your premium features after a successful transaction, our support team is available 24/7 to assist you.
3. Contact Information
If you have questions regarding the delivery of our digital services or your account access, please contact us at: support@engreato.com.
We aim to resolve all access-related inquiries within 24 hours to ensure you can continue scaling your growth without interruption.